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Technical and After-Sales Services for Laboratory Reliability
Sintech provides Service & Maintenance as part of our commitment to maintaining the performance, reliability, and lifespan of laboratory diagnostic systems. These services are designed to ensure that laboratory instruments and systems operate optimally, safely, and in compliance with applicable technical standards and regulations. Our service approach is preventive, corrective, and sustainable, tailored to the operational needs of clinical laboratories.
Scope of Service & Maintenance
Preventive Maintenance
Routine maintenance to maintain instrument performance stability, prevent operational disruptions, and ensure consistent test results.
Scope includes:
System function inspection
Cleaning and component adjustment
Evaluation of optical and mechanical performance
⚙️ Calibration & Performance Check
Calibration and performance testing are carried out to ensure test results meet technical specifications and laboratory quality standards.
Scope includes:
Instrument calibration
Performance testing and result verification
Calibration result documentation
👨🏫 Operator Training & Technical Guidance
Operator training and guidance to enhance understanding of instrument use, basic maintenance, and proper implementation of operational procedures.
Scope includes:
Instrument usage training
Daily maintenance education
Operational safety guidance
Our Service Approach
Every Service & Maintenance activity is carried out through the following stages:
System condition assessment
Planning of technical actions
Service execution by expert personnel
Verification of work results
Technical documentation and reporting
This approach ensures that services are conducted in a structured, documented, and traceable manner.
Added Value for Laboratories
Through Sintech’s Service & Maintenance, laboratories benefit from:
Reduced instrument downtime
Reliability and stability of diagnostic systems
Compliance with quality standards and regulations
Long-term technical support
Contact Technical Services
For technical service requests, maintenance, or further information, please visit the Technical Support page or contact our service team.